Digital Maturity Index Course

Become a Digital Maturity Index Practitioner

The Digital Maturity Index (DMI) from Digitopia is the ultimate maturity framework to help you measure, benchmark, and optimise your digital transformation.

In this new online training program from Digitopia and CXO Transform, you will learn and get certified in less than 14 days, to use the DMI in any organisation.

Join The Course

Alignment will accelerate your journey.

By learning how to increase your digital maturity across six dimensions of business, you will enable your organisation to:

Reconnect with your customers in ways that are better, faster, cheaper, more relevant and intense.

Reboot your operations by streamlining flows, integrating value chains, eradicating inefficiencies and delays, and become frictionless.

Empower your people by developing their capabilities, creating an employer brand, and revolutionising ways of working.

Reset your technology by deploying the best applications, running a rock-solid infrastructure, and providing world-class data and tools.

Inspire your innovation efforts by executing the best ideas, expanding your ecosystem reach, and creating a culture of experimentation.

Reengineer your governance by optimising financials, improving performance monitoring, and aligning and leading teams along the digital journey.

What You Will Learn

After completing this course you will know how to use the following six dimensions of the Digital Maturity Index in any organisation:

Learn To Link Digital Maturity To Business Performance

Course Objectives

As you know, we measure almost everything in business. From profitability, and employee engagement to customer satisfaction, efficiency and more. As our world becomes more technologically advanced, are you measuring how digital your organisation is?

The Digital Maturity Index is the ultimate measurement tool for any organisation’s digital transformation efforts. In this course, participants will learn about the six dimensions of the Digital Maturity Index and how to use them to assess 120 topics, which will inform every business objective related to digital transformation.

MODULE 1

You will learn a brief history of what led to the world of flux we live in today. You will also learn about the capabilities required to succeed in digital transformation.

MODULE 2

You will learn why it is important to measure digital maturity, and how the Digital Maturity Index enables them to do that using five levels of maturity.

MODULE 3

You will learn about the Customer Dimension of the Digital Maturity Index, which is focused on customer centricity. You will learn that customer excellence can only be achieved when the organisation succeeds in many components, which are structured into the four main groups of Foundation, Offerings, Experience, and Analytics.

MODULE 4

You will learn about the Operations Dimension of the Digital Maturity Index, which is about how much digital has become part of the organisation’s operations. You will learn that to achieve operational excellence, an organisation must succeed in many components, which are structured into the four main groups of Foundation, Processes, Advanced Technologies, and Analytics.

MODULE 5

You will learn about the Innovation Dimension of the Digital Maturity Index, which is the extent to which process driven innovation has become core the organisation. You will learn that to achieve innovation excellence, an organisation must succeed in many components, which are structured into the four main groups of Foundation, Idea Management, Expansion, Culture.

MODULE 6

You will learn about the People Dimension of the Digital Maturity Index, which is about excellence amongst its people. You will learn that such excellence can only be achieved when the organisation succeeds in many components, which are structured into the four main groups of Foundation, Capability, Culture, and Analytics.

MODULE 7

You will learn about the Governance Dimension of the Digital Maturity Index, which is about how much digital has become part of the overall corporate structure. You will learn that to achieve excellence in governance, an organisation must succeed in many components, which are structured into the four main groups of Foundation, Administration, Performance, and Analytics.

MODULE 8

You will learn about the Technology dimension of the Digital Maturity Index, which is about the extent an organisation has been able to leverage the incredible power of technology. You will learn that to achieve technological excellence, an organisation must succeed in many components, which are structured into the four main groups of Foundation, Applications, Infrastructure, and Analytics.

MODULE 9

You will learn about the output of a DMI assessment, which consists of the current state, future desired state, and the roadmap of initiatives required to achieve the future state.

MODULE 10

You will learn about endurance over velocity in digital vitality, the snowflake Analysis, and how digital maturity is reflected in business performance.

MODULE 11

You will learn about a typical Digital Maturity Index engagement plan, the Business Impact Platform which helps teams monitor and manage their digital maturity journey, running DMI sessions and analysing results.

MODULE 12

You will be reminded of what you have covered during the course and learn the critical success factors for their success using the Digital Maturity Index.

MODULE 13

You will take a 75 minute multiple choice exam. If they obtain at least 80% in the exam, they will have passed and will immediately be issued with their certificate. If you do not pass, you will be able to re-take the exam as many times as you need to.